Frequently Asked Questions
Common commercial refrigeration questions from Bay Area & Sacramento operators.
Do you provide Emergency commercial refrigeration & HVAC service?
Yes. Our technicians are available around the clock, every day of the week. Call (415) 823-9890 anytime — we dispatch same-day across the Bay Area & Greater Sacramento.
What commercial refrigeration equipment do you service?
Walk-in coolers & freezers, reach-ins, prep tables, display cases, refrigeration racks, compressors, condensing units, ice machines, supermarket cases, industrial cold storage systems, and refrigeration control systems.
Do you service walk-in coolers?
Yes — sales, custom installation, and repair. We custom make all of our walk-in coolers to any size to fit your business needs.
Do you service walk-in freezers?
Yes. We service, install, and custom-build walk-in freezers for restaurants, supermarkets, food-processing facilities, and cold storage.
Do you service supermarket refrigeration systems?
Yes. We service cases, racks, walk-ins, and high-demand refrigeration systems in supermarkets and food retailers across the Bay Area & Sacramento.
Do you provide preventive maintenance?
Yes. Our monthly preventive maintenance plan includes technician dispatch, coil cleaning, airflow verification, control checks, and pre-emptive repairs — saving money and preventing emergency breakdowns.
What areas do you service?
We serve the entire San Francisco Bay Area (San Francisco, Oakland, San Jose, Palo Alto, Fremont, Berkeley, and surrounding cities) and the Greater Sacramento Area (Sacramento, Roseville, Elk Grove, Folsom, and beyond).
How do I request emergency service?
Call (415) 823-9890 or submit a service request on our Contact page. We dispatch same-day.
Do you provide refrigeration installation?
Yes. From new commercial refrigeration installs to retrofits and full system replacements — we do it all.
Do you service commercial refrigeration racks?
Yes. We service, repair, and maintain refrigeration racks for supermarkets, food retailers, and large commercial facilities.
Do walk-in coolers come in any size?
Yes — we custom make all of our walk-in coolers and freezers. We can create any size walk-in to fit your business needs exactly.
Does a walk-in cooler need a floor?
Yes. The floor is extremely important for insulation. It keeps running costs low, protects foods from mold growth (which is against health regulations), and protects employees from slipping.
How do I maintain my cooler?
Sign up for our monthly preventative maintenance plan. We dispatch a technician monthly to clean coils and ensure proper airflow — preemptively fixing problems. We also recommend not keeping doors open too long, and never stacking foods around coils or fans.
Call the desk. We answer.
Serving the Bay Area & Greater Sacramento.